Warranty and Replacements

Advance Computers is known specially for unmatchable after sales service and best co-ordination. Team is eager to ensure the comfort of the client irrespective of nature of fault.  However it is better to note the frame work of working. 

  • Supplied equipment or parts is covered under warranty repair / replacement as defined by the manufacturer at the time of supply.
  • Advance Computer provides support for the supplied material for one year from the date of Invoice, then after the services becomes chargeable.  
  • We consider to provide standby equipment for critical cases as an additional services to our client.
  •  Replacement time would depend on respective manufacturer and we ensure they do it timely via due follow ups.
  • Any physical damage, mis-handling, rusting, or damage due to fire flood etc.. are usually rejected from warranty cover
  • All the consumable items are not considered under warranty 
  • We request customer to register a call with our front desk and take call id for any warranty calls
  • All the call to respective manufacturer has to be logged from customer places, in case of any assistance you may send the respective machine to our office.